How Can We Help You?

Get the support you need to make the most of PropGenie's AI solutions for your estate agency.

Live Chat

Get instant help from our support team

Email Support

Send us a detailed message

Phone Support

Speak directly with our team

Send us a Message

Support Hours

Monday - Friday9:00 AM - 6:00 PM GMT

Saturday10:00 AM - 4:00 PM GMT

SundayClosed

Quick Links

Getting Started Guide API Documentation Video Tutorials System Status

Emergency Support

For critical issues affecting your business operations

Frequently Asked Questions

How do I get started with PropGenie?

Getting started is easy! Book a demo with our team, and we'll walk you through the setup process and show you how PropGenie can transform your estate agency operations.

What support is included with my subscription?

All subscriptions include email support, access to our knowledge base, and video tutorials. Premium plans include priority support and phone assistance.

How quickly do you respond to support requests?

We aim to respond to all support requests within 4 hours during business hours. Premium customers receive priority support with 1-hour response times.